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Macho Retail Shipping Policy Contact Us

TELEPHONE MACHO
CUSTOMER SERVICE:

800.327.6812 (US and Canada)
+1.772.388.9892 (International)
8:30am - 5:00pm, Monday-Friday EST.
Please have your Order #.

APOs and FPOs:

Orders shipped to APO or FPO addresses will ship via Parcel Post via the United States Postal Service.

ORDER TRACKING:

Online: Carrier Tracking Number received when order ships.

INTERNATIONAL SHIPMENTS:

Outside the United States - Canada, Alaska, Hawaii, Puerto Rico and International.
If you reside, or would like to ship an order outside the United States, we would be happy to assist you.
Contact us at 1.800.327.6812 (US and Canada) or +1.772.388.9892 (outside the US & Canada)
or email worldwide@macho.com.
 
  UNITED STATES
Domestic, Alaska, Hawaii and Puerto Rico
 
SHIP TO METHOD ORDER AMT. BASE CHARGE ADD ON % DELIVERY
USA (excluding Alaska, Hawaii, Puerto Rico) UPS Ground* Orders (up to $10)* $5.00 0% 2-3 Days
USA (excluding Alaska, Hawaii, Puerto Rico) UPS Ground* Orders ($10 to $75)* $10.00 0% 2-3 Days
USA (excluding Alaska, Hawaii, Puerto Rico) UPS Ground* Orders (over $75)* FREE 0% 2-3 Days
USA Southeast (Florida, Georgia, Alabama and South Carolina) UPS Ground* Orders (up to $10)* $5.00 0% 2-3 Days
USA Southeast (Florida, Georgia, Alabama and South Carolina) UPS Ground* Orders ($10 to $75)* $10.00 0% 2-3 Days
USA Southeast (Florida, Georgia, Alabama and South Carolina) UPS Ground* Orders (over $75)* FREE 0% 2-3 Days
USA (excluding Alaska, Hawaii, Puerto Rico) UPS 2-Day* All Orders* $20 12% 2 days
USA (excluding Alaska, Hawaii, Puerto Rico) UPS 1-Day* All Orders* $35 30% 1 day
USA US Mail* All Orders* $5 0% 1-5 days
  *Additional charges may apply for oversized shipping. Oversized shipping applies to heavy bags, banana bags, weapons and specialty items. UPS will not deliver to P.O. Boxes.
 
  CANADA
*You must pay for applicable duties and/or taxes before the goods can be released to you
Canadian orders shipped from the United States incur additional duties and taxes upon arrival into Canada. These fees vary by carrier. Macho will ship your order using United States Postal Service. Canadian Customers are responsible for these additional fees. You may want to research these fees prior to placing your order.
*Both UPS and the US Mail charge addtional fees for customs processing.
 
SHIP TO METHOD ORDER AMT. BASE CHARGE ADD ON % DELIVERY
CANADA US Mail All Orders * $2.50 10% 6-10 days
CANADA UPS Ground All Orders * $5 10% 5-10 days
CANADA UPS 2-Day All Orders * $20 12% 2 days
  *Additional charges may apply for oversized shipping. Oversized shipping applies to heavy bags, banana bags, weapons and specialty items. UPS will not deliver to P.O. Boxes.