Macho Martial Arts - Return Policy - Satisfaction Guaranteed


[SALES & RETURN POLICY] We are happy to make any changes necessary for fit or preference. Please note that CLEARANCE items are not returnable. Where this is the case, you should see it clearly stated within the Clearance Section and on the product details page. For all other products, simply follow the steps below and we'll take care of getting you a replacement or credit within 7 days of recieving your returned product. [WHAT YOU MAY RETURN] You may return new merchandise suitable for resale; this does not include anything that has been washed, worn, altered, or soiled or damaged. Returns are accepted for exchange/refund within 90 days of purchase. [WHAT YOU CAN'T RETURN] Merchandise not suitable for return includes: Products without an RMA# Merchandise that has been worn Merchandise that has been washed Merchandise that has been altered, soiled, or damaged Discontinued merchandise Sparring equipment that is packed too tightly or with straps wrapped around it, which permanently changes the shape or smooth surface of the product Customized products		[SALES & RMA NUMBERS] Request a Return Merchandise Authorization (RMA) Number from Macho Customer Service. Call Customer Service at 1-800-327-6812 for an RMA, Monday - Friday, 9:00 am - 5:30 pm Eastern Standard Time (excluding holidays). •Have your invoice number and customer code. •Returned Merchandise must be shipped prepaid by the customer. •An RMA number is valid for 30 days only. •The RMA number must be clearly marked on the shipping label. Macho will not accept returns without an RMA # on the label. Please follow this example and ship to: Macho Products, Inc. Attn: Return Goods Department RMA# ___________ 10045 102nd Terrace Sebastian, FL 32958 >BE SURE TO INCLUDE YOUR RMA# ON THE OUTSIDE LABEL OF EACH SHIPPING CARTON AND ON ALL CORRESPONDENCE. >PLEASE PACKAGE YOUR RETURN PROPERLY: 1.Pack equipment loosely to prevent wrinkling - DO NOT CRUSH 2.Leave straps unfastened not wrapped around it.


[MACHO CORPORATE WARRANTY] Macho/RedMan warrants its products to be free from defects in materials and workmanship for 60/90 days from the date of purchase, provided the products supplied have not been subject to accident, alteration, negligence, abuse, or misuse. As the sole remedy under this warranty, Macho/RedMan will, at its option, repair or replace non-conforming goods. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, MACHO'S/REDMAN'S LIABILITY AND THAT OF ITS VENDORS OF NEW GOODS SHALL NOT EXCEED THE VALUE OF THE GOODS SOLD. NEITHER MACHO/REDMAN NOR ITS VENDORS SHALL BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY. TO THE EXTENT ALLOWED BY LOCAL LAW, MACHO/REDMAN AND ITS VENDORS DISCLAIM ANY OTHER WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.